Returns & Exchanges

At Ruff Greens, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for all returns and exchanges on unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.